Clearing the Last Mile Hurdle Raises Prospects for Profitability

Last Mile ProfitabilityE-commerce shippers are challenged to protect profitability as last mile delivery expense continues to represent a significant portion of the total cost to serve. Not all companies have the scale or capital to reduce that cost by locating product closer to residential customers, but shippers can still realize substantial savings by employing the right blend of carrier and service selection. In this article, Transportation Insight Vice President of Parcel Operations Todd Benge offers his insider-level strategies for controlling final mile shipping costs.