DSI Systems: Understanding and Managing the Cost to Serve

Consumer goods distributor DSI Systems (DSI) understands the importance of shipments arriving on time, in full and undamaged to its network of more than 3,500 dealers nationwide. These factors are critical in serving customer needs on a daily basis, but in such a competitive industry with no margin for error, DSI must execute the most cost-effective service to each and every one of those dealers. DSI was seeking a partner that could help the company quantify and control the supply chain costs associated with serving each customer. After considerable research, DSI ultimately selected Transportation Insight because of its transparency and willingness to design and implement flexible and innovative supply chain solutions that best fit immediate and future supply chain needs.